Job Description
Patrique Mercier Recruitment FR is excited to offer an exceptional opportunity for a Polish Speaking Customer Service Agent to join a vibrant team in Sofia, Bulgaria. This role includes a fully paid relocation package, providing an ideal chance for passionate customer service professionals eager to advance their careers while experiencing a new culture.
Responsibilities
- Provide high-quality customer service to Polish-speaking customers across multiple communication channels such as phone, email, and chat.
- Assist customers with inquiries related to products, orders, returns, and general support.
- Efficiently resolve customer issues and complaints to ensure satisfaction.
- Maintain accurate records of customer interactions in the CRM system.
- Collaborate with other teams to improve processes and enhance the customer experience.
- Engage in continuous learning to increase product knowledge and customer service skills. ...