Job Description
Patrique Mercier Recruitment FR is thrilled to announce an exciting opportunity for a Polish Speaking Customer Service Representative in the Finance industry. This position offers a chance to work with a dynamic team in a fast-paced environment, assisting Polish-speaking clients with their financial inquiries and supporting them in achieving their financial goals.
Responsibilities
- Provide high-quality customer service to Polish-speaking clients via phone, email, and chat, addressing inquiries about financial products and services.
- Assist customers with account management, transaction inquiries, and financial advice tailored to their needs.
- Handle customer complaints with professionalism, ensuring all concerns are addressed adequately and promptly.
- Maintain comprehensive knowledge of company policies and financial products to provide accurate information.
- Document all customer interactions meticulously, contributing to servi...