Job Description
Patrique Mercier Recruitment FR is delighted to offer an exciting opportunity for a Polish Speaking Customer Service Representative in the Retail Industry. If you are passionate about customer service and thrive in a dynamic retail environment, this position offers the chance to work with a leading brand committed to excellence in customer satisfaction.
Responsibilities
- Provide outstanding customer service to Polish-speaking clients through various communication channels, including phone, email, and chat.
- Assist customers with inquiries related to products, orders, and returns, ensuring a seamless shopping experience.
- Resolve customer complaints and issues promptly and effectively while maintaining a polite and professional demeanor.
- Maintain knowledge of the company’s product offerings, promotions, and policies to provide accurate information to customers.
- Document and track customer interactions and feedback for quality a...