Job Description
Mercier Consultancy is delighted to offer Polish Speaking Customer Support positions with paid relocation to Sofia. If you are fluent in Polish and eager to advance your career in customer service, this is a fantastic opportunity to join a dynamic team while enjoying the benefits of relocating to an exciting city. In this role, you will provide exceptional support to Polish-speaking clients, ensuring their needs are met with professionalism and care.
Key Responsibilities
- Deliver outstanding customer support to Polish-speaking customers via phone, email, and chat.
- Handle inquiries related to products and services, offering accurate and helpful information.
- Efficiently resolve customer issues and complaints to maintain high satisfaction levels.
- Maintain detailed records of customer interactions and feedback.
- Collaborate with internal teams to improve the customer experience.
- Stay informed about company products, service...