Job Description
The Porter will provide an unparalleled level of service in a professional, friendly, warm and engaging manner in order to exceed guest’s expectations. Porters are direct liaisons who interact with guests answering questions and picking up/delivering packages to specific locations. This position requires understanding of the property, including events and services. The Porter will perform all responsibilities with professional enthusiasm and the highest regard for the true meaning of hospitality.
ESSENTIAL FUNCTIONS
- Utilize all resources available to ensure full knowledge and understanding of Caruso property, in order to provide an exceptional 5-star service experience for our guests
- Fulfill guest services requests including, but not limited to, Package Delivery, Bell Cart Runs, as well as any additional legal requests to accomplish the “full service” commitment.
- Coordinate guest needs with other department’s as required through lateral...