Job Description
Are you passionate about helping customers and delivering exceptional service? We are looking for a Portuguese-speaking Customer Support Specialist to join our growing team in São Paulo.
This is an exciting opportunity to work in a dynamic international environment where your communication skills, problem-solving abilities, and customer-first mindset will make a real impact.
What You'll Do
- Provide professional support to customers via phone, email, and chat
- Assist customers with account-related questions, product inquiries, and troubleshooting
- Resolve issues efficiently while ensuring a positive customer experience
- Maintain accurate records of customer interactions
- Collaborate with internal teams to deliver timely solutions
- Meet quality and performance standards while maintaining customer satisfaction
What We're Looking For
- C2 or fluent Portuguese speaker
- Strong communication and i...