Job Description
Mercier Consultancy MD is seeking a Portuguese Speaking Customer Agent to support Dyson operations in Greece. This role offers a paid relocation package and is ideal for individuals fluent in Portuguese who are committed to providing excellent customer service. As a Customer Agent, you will assist Portuguese-speaking customers with their inquiries, ensuring a positive and professional experience with Dyson products.
Key Responsibilities
- Provide exceptional customer service to Portuguese-speaking clients via phone, email, and chat.
- Handle inquiries related to Dyson products, orders, warranties, and technical support.
- Resolve customer issues and complaints efficiently while maintaining a high level of professionalism.
- Document all customer interactions accurately within the CRM system.
- Collaborate with internal teams to enhance customer satisfaction and service quality.
- Stay informed about Dyson products, promotions,...