Job Description
Join the dynamic team at Mercier Consultancy as a Portuguese Speaking Customer Service Advisor and embark on an adventure in Greece with paid relocation! In this rewarding position, you will be the key point of contact for our Portuguese-speaking clients, delivering outstanding customer service while experiencing the sun-kissed beauty of Greece.
As a Customer Service Advisor, your primary responsibility will be to assist clients through various communication channels, ensuring their concerns are addressed promptly and professionally. You will play a crucial role in maintaining our reputation for high-quality service and customer satisfaction.
Responsibilities
- Provide exemplary support to Portuguese-speaking customers via phone, email, and chat
- Address client inquiries and provide solutions regarding our products and services
- Accurately document customer interactions in our CRM system
- Collaborate with team members to resolve any is...