Job Description
Patrique Mercier Recruitment FR is thrilled to offer an opportunity for a Portuguese Speaking Customer Service Representative in the Automotive Industry. This role is designed for individuals who are passionate about automotive technology and are keen to provide exceptional service to Portuguese-speaking customers.
Responsibilities
- Deliver outstanding customer service to Portuguese-speaking clients through various communication channels, including phone, email, and chat.
- Assist customers with inquiries related to automotive products, services, and technical support.
- Manage complaints effectively and strive to resolve issues to ensure customer satisfaction.
- Educate customers about product features and offers while providing comprehensive support throughout their purchase journeys.
- Collaborate with internal teams to escalate and resolve complex customer issues.
- Maintain thorough knowledge of the automotive industry's...