Job Description
Patrique Mercier Recruitment FR is excited to announce an excellent opportunity for a Portuguese Speaking Customer Service Representative in the Banking industry. This position is ideal for individuals who are passionate about finance and customer service, dedicated to providing high-quality support to clients in the banking sector.
Responsibilities
- Deliver outstanding customer service to Portuguese-speaking clients through various communication channels, including phone, email, and chat.
- Assist customers with inquiries related to their bank accounts, transactions, and financial products.
- Resolve customer complaints efficiently and ensure a positive banking experience for clients.
- Maintain comprehensive knowledge of bank products, services, and policies to provide accurate assistance.
- Document all customer interactions thoroughly and contribute to improving service processes.
- Collaborate with internal teams to addr...