Job Description
Patrique Mercier Recruitment FR is thrilled to announce an exciting opportunity for a Portuguese Speaking Customer Service Representative in the dynamic Education and E-Learning industry. This role is perfect for individuals who are passionate about education and dedicated to providing exceptional support to Portuguese-speaking students and clients.
Responsibilities
- Deliver outstanding customer service to Portuguese-speaking clients through various communication channels, including phone, email, and live chat.
- Assist users with inquiries related to online courses, educational resources, and technical support.
- Guide customers through the enrollment process and help them navigate the e-learning platform effectively.
- Resolve customer complaints and issues efficiently while ensuring a high level of satisfaction.
- Maintain comprehensive knowledge of the company’s educational products and services to provide accurate information.<...