Job Description
Patrique Mercier Recruitment FR is thrilled to announce an exciting opportunity for a Portuguese Speaking Customer Service Representative specializing in the Energy (Oil & Gas) industry. This role offers a unique chance to be part of a dynamic team that supports clients and stakeholders in one of the most critical sectors globally.
Responsibilities
- Provide exceptional customer service to Portuguese-speaking clients in the Oil & Gas industry through phone, email, and chat.
- Assist customers with inquiries related to services, account management, and product information.
- Support clients throughout their journey, from initial inquiries through to post-sale support.
- Handle customer complaints and concerns professionally, ensuring timely resolution to enhance customer satisfaction.
- Maintain comprehensive knowledge of the company's services and industry regulations to provide accurate information.
- Document all cus...