Job Description
Patrique Mercier Recruitment FR is thrilled to announce an exciting opportunity for a Portuguese Speaking Customer Service Representative in the Finance industry. This position is ideal for individuals who are passionate about finance and dedicated to providing excellent customer support to Portuguese-speaking clients.
Responsibilities
- Deliver high-quality customer service to Portuguese-speaking clients through various channels, including phone, email, and chat.
- Assist customers with inquiries related to their financial accounts, products, and services.
- Provide support in resolving customer complaints and issues, ensuring a smooth and satisfactory resolution.
- Maintain up-to-date knowledge of financial products and services offered by the company.
- Document all customer interactions accurately and update customer records as necessary.
- Collaborate with internal teams to address complex inquiries and improve customer e...