Job Description
Patrique Mercier Recruitment FR is thrilled to announce an exciting opportunity for a Portuguese Speaking Customer Service Representative within the Food & Beverage industry. This role is ideal for individuals who are passionate about food culture and enjoy assisting customers in a vibrant and dynamic environment.
Responsibilities
- Provide outstanding customer service to Portuguese-speaking clients through various communication channels, including phone, email, and chat.
- Assist customers with inquiries regarding food and beverage products, orders, and services.
- Handle customer complaints and feedback professionally, ensuring a timely and satisfactory resolution.
- Collaborate with internal teams to address complex customer issues and enhance the overall customer experience.
- Maintain up-to-date knowledge of product offerings, promotions, and company policies to assist customers accurately.
- Document all interactions...