Job Description
Patrique Mercier Recruitment FR is thrilled to announce an exciting opportunity for a Portuguese Speaking Customer Service Representative in the Manufacturing industry. This position is perfect for individuals who are passionate about delivering exceptional service and support to clients in a dynamic industrial environment.
Responsibilities
- Provide high-quality customer service to Portuguese-speaking clients via phone, email, and chat, addressing inquiries regarding products, orders, and services.
- Assist customers with order processing, product information, and troubleshooting any issues.
- Collaborate with internal teams to ensure timely and accurate fulfillment of customer requests.
- Handle customer complaints and feedback professionally, striving to resolve issues and enhance customer satisfaction.
- Maintain up-to-date knowledge of the company’s manufacturing processes and product offerings to provide accurate information.