Job Description
Patrique Mercier Recruitment FR is excited to announce a new opportunity for a Portuguese Speaking Customer Service Representative in the Pharmaceuticals industry. This role offers a chance to work within a leading pharmaceutical company, providing essential support and expertise to Portuguese-speaking clients and healthcare professionals.
Responsibilities
- Provide outstanding customer service to Portuguese-speaking clients and healthcare providers through various communication channels, including phone, email, and chat.
- Assist customers with inquiries related to pharmaceutical products, including dosage, usage, and safety information.
- Handle customer complaints and issues with professionalism, ensuring timely resolutions and customer satisfaction.
- Maintain comprehensive knowledge of the company's product range and relevant industry regulations.
- Document customer interactions accurately and contribute to the continuous impro...