Job Description
Mercier Consultancy is thrilled to offer a unique opportunity for a Portuguese-Speaking Customer Support Representative for Disney +, with the flexibility to work from home in beautiful Greece! In this exciting role, you will be the voice behind the brand, helping Portuguese-speaking customers navigate the Disney + platform and address their queries effectively.
If you are a passionate fan of Disney content and love providing top-notch customer service, this position is perfect for you! Join our team and be a part of creating magical experiences for viewers.
Responsibilities
- Assist customers in Portuguese via phone, email, and chat with inquiries related to Disney + services
- Provide guidance on account settings, subscription plans, and content navigation
- Document customer interactions and solutions accurately in our support system
- Collaborate with the internal team to resolve client issues efficiently
- Stay updated on Disn...