Job Description
Mercier Consultancy is pleased to announce an opening for a Portuguese-Speaking Customer Support Representative for our Food Delivery Service Department in Greece! In this dynamic role, you will provide outstanding support to our Portuguese-speaking customers, ensuring they have a seamless and enjoyable experience with our food delivery services.
This position is perfect for individuals who are passionate about food, customer service, and the fast-paced world of delivery services. If you have excellent communication skills and a friendly attitude, we would love to have you on our team!
Responsibilities
- Handle customer inquiries in Portuguese through phone, email, and chat
- Assist customers with their orders, delivery issues, and service inquiries
- Document all interactions and resolutions accurately in our support system
- Collaborate with delivery teams and restaurants to resolve customer issues
- Provide guidance on promotion...