Job Description
Portuguese speaking Technical Support Advisor is wanted to join our client (BPO Consultancy) team in A Coruña.
DUTIES AND RESPONSIBILITIES:
- Provide technical support and assistance for a project with a leading software development company.
- Utilize prior experience or skills gained as an IT Technician to troubleshoot and resolve technical issues effectively.
- Collaborate with cross-functional teams to ensure seamless project execution and customer satisfaction.
- Offer guidance and solutions to clients, ensuring timely and accurate resolution of technical challenges.
- Contribute to the continuous improvement of processes and provide valuable insights based on technical expertise.
REQUIREMENTS:
- C2 or fluent in Portugal Portuguese(C1 level), English (B2), with strong proficiency in both written and spoken communication.
- Knowledge of Spanish is a plus.
- ...