Job Description
Mercier Consultancy MD is seeking dedicated Portuguese-Speaking Transportation Customer Experts to join our team in Greece. In this role, you will provide exceptional customer service to Portuguese-speaking clients within the transportation industry, ensuring their needs are met efficiently and professionally. This opportunity offers a rewarding environment to enhance your language skills and customer support experience in an international setting.
Key Responsibilities
- Deliver high-quality customer support to Portuguese-speaking clients regarding transportation services and inquiries.
- Assist with bookings, scheduling, and resolving client issues across multiple communication platforms.
- Accurately document customer interactions and maintain information in the CRM system.
- Work closely with internal teams to ensure efficient and smooth transportation operations.
- Stay informed of transportation services, policies, and procedure...