Job Description
The Post Completion Support Assistant provides administrative, operational, and coordination support to the Completions Support Coordinator to ensure smooth post completion activities. The role focuses on supporting customer communication, assisting with documentation and reporting, and facilitating internal and external coordination of warranty claims to maintain high customer satisfaction.
Key Responsibilities
- Operational and Administrative Support
- Assist the Completions Support Coordinator in daily operational activities of the VIP warranty services.
- Prepare, update, and maintain post completion documentation.
- Support scheduling of meetings, customer calls, and internal coordination of activities.
- Support customer communication by preparing correspondence, follow-ups, and status updates.
- Monitor and track customer request and ensure timely internal routing to relevant departments. <...