💼 Full-Time Position

Power Apps Support Analyst L1

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NTT DATA
📍 región centro jalisco, región centro jalisco, Mexico
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Location
región centro jalisco, Mexico
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Posted
June 01, 2026
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Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Position Title

Power Apps Support Analyst – Level 1 (L1)


Position Summary

We are seeking a motivated and customer-oriented Power Apps Support Analyst L1 to provide first-level support for Microsoft Power Platform applications and services. The ideal candidate will handle user inquiries, troubleshoot basic application issues, monitor incidents, and expedite complex problems to Level 2 or development teams when necessary. This role requires strong communication skills, analytical thinking, and a foundational understanding of Microsoft Power Platform technologies including Power Apps, Power Automate, SharePoint, and Microsoft 365 services.


Key Responsibilities

  • Provide Level 1 support for Power Apps applications and Power Platform solutions.

  • Respond to user tickets, incidents, and service requests within SLA timelines.

  • Troubleshoot basic issues related to Power Apps functionality, Power Automate fl...