💼 Full-Time Position

Pre-Encounter Rep II - Access Center (Full-Time, Day, 40)

🏢
The Queen's Health Systems
📍 Honolulu, HI, United States
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Location
Honolulu, United States
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Posted
June 17, 2026
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

RESPONSIBILITIES

I. JOB SUMMARY/RESPONSIBILITIES:
• Responsible for scheduling patients for one (1) type of outpatient scheduling, i.e. primary care, specialty care or hospital outpatient departments (HOD). Performs authorization, pre-registration, and insurance verification functions, as assigned.
• Provides general and specific information to hospital users, patients, families and physician offices.
• Ensures that patients meet financial requirements.
• Fosters positive relationships with patients to provide quality service in a pleasant, professional, and timely manner, while being sensitive to guest services.
• Communicates effectively to service delivery areas to maximize patient flow and customer service.

II. TYPICAL PHYSICAL DEMANDS:
• Essential: standing, sitting, walking, stooping/bending, walking on uneven ground, squatting, twisting body, finger dexterity, seeing, hearing, speaking, lifting and carrying up to 20 lbs, pushing/pulling usual...