Job Description
Required Skills and Qualifications
+ Technical Expertise: Strong background in Unified communication and Contact center of Avaya / Genesys / Cisco - On prem and cloud based Solution – CcaaS , UCaaS, SaaS models . Good understanding of SIP / H/323/ISDN and other signaling protocol use for communication. Good understanding on IT / Networking LAN /WAN infrastructure.
+ Certification : Pre-Sales certification in Avaya / Genesys / Cisco UC/CC technology – On Prem and Cloud Solutions.
+ Communication Skills: Ability to translate customer requirement into clear business value.
+ Business Acumen: Understanding of industry trends and ability to map solutions to client goals.
+ Experience: Typically 4-6 years in presales, solutions engineering
+ Education: Bachelor’s degree in Electronics & Communication / Computer Science / Electronics Engineering
Key Competencies
+ Problem-solving: Ability to handle ob...
+ Technical Expertise: Strong background in Unified communication and Contact center of Avaya / Genesys / Cisco - On prem and cloud based Solution – CcaaS , UCaaS, SaaS models . Good understanding of SIP / H/323/ISDN and other signaling protocol use for communication. Good understanding on IT / Networking LAN /WAN infrastructure.
+ Certification : Pre-Sales certification in Avaya / Genesys / Cisco UC/CC technology – On Prem and Cloud Solutions.
+ Communication Skills: Ability to translate customer requirement into clear business value.
+ Business Acumen: Understanding of industry trends and ability to map solutions to client goals.
+ Experience: Typically 4-6 years in presales, solutions engineering
+ Education: Bachelor’s degree in Electronics & Communication / Computer Science / Electronics Engineering
Key Competencies
+ Problem-solving: Ability to handle ob...