Job Description
Principal Forward Deployed Engineer (FDE)
In this role you will…
- Lead technical deployments and integrations of AI-native Workforce Agility products at strategic enterprise accounts, ensuring high-impact, successful outcomes.
- Act as the primary technical authority in customer engagements — owning solution architecture, implementation strategy, and long-term adoption planning.
- Partner directly with customers to deeply understand their workforce challenges, then design and deliver tailored AI-driven solutions leveraging Generative AI and Agentic Frameworks.
- Translate field learnings into actionable product feedback, influencing roadmap decisions by collaborating closely with Product, Engineering, and AI teams.
- Build and maintain reference architectures, integration patterns, and deployment playbooks that scale best practices across the FDE organization.
- Ment...