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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Role specific responsibilities:
- Define and implement the enterprise observability blueprint.
- Define SLI/SLO frameworks in collaboration with engineering teams.
- AIOps Enablement
- Implement AI-driven event correlation and incident prioritisation.
- Lead reduction of P1/P2 incidents through improved detection and prevention.
- Design real-time operational dashboards for executive reporting.
- Ensure seamless integration with ITSM platforms (e.g., ServiceNow).
- Embed AI-driven insights into Major Incident Management processes.
General functional responsibilities:
- Lead and develop a high-performing Observability & AIOps team.
- Manage budgets, vendor contracts, and technology roadmaps.
- Collaborate with Enterprise Architecture, Cloud, Security, and Application Engineering functions.
- Ensure alignment with ITIL, SRE, and enterprise governance frameworks.
- Repo...