💼 Full-Time Position

Principal Partner Success Manager - Eastern US

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Monograph
📍 toronto, on, Canada
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Location
toronto, Canada
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Posted
May 24, 2026
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Drive impactful partnerships as a Principal Partner Success Manager at Via, serving the Eastern US. Bring your expertise in relationship management to promote sustainable revenue growth.

As a Partner Success Principal, your role is pivotal in developing strategies that enhance partner satisfaction and performance. With at least 6 years of relevant experience, you will advise partners on various operational issues while being their advocate within Via. Your analytical mindset will allow you to leverage data for actionable insights, ensuring continuous improvement.

Key Responsibilities:
• Create strategic visions and goals tailored for partners
• Foster deep relationships by solving pain points effectively
• Analyze service data to improve quality and efficiency
• Negotiate contracts for revenue growth and service enhancement

Requirements:
• Minimum 6 years of experience in client-facing roles
• Strong interperson...