Job Description
Job Description Thomas Printworks is seeking an experienced Customer Service Representative to join our Addison team. This role is ideal for someone with strong print production knowledge who thrives in a fast-paced environment and enjoys owning projects from start to finish.
We are a privately held diversified printing services company with annual revenues of almost $65 million. Serve as the primary point of contact for customers and sales throughout the print production process
• Create detailed job tickets outlining materials, production plans, timelines, and pricing
• Coordinate with production, prepress, mailing, and shipping teams to ensure deadlines are met
• Monitor jobs at every stage to maintain accuracy, quality, and on-time delivery
• Negotiate timelines when needed based on production capacity and customer requirements
• Prepare final billing documentation and ensure all charges are properly recorded
• Make informed,...
We are a privately held diversified printing services company with annual revenues of almost $65 million. Serve as the primary point of contact for customers and sales throughout the print production process
• Create detailed job tickets outlining materials, production plans, timelines, and pricing
• Coordinate with production, prepress, mailing, and shipping teams to ensure deadlines are met
• Monitor jobs at every stage to maintain accuracy, quality, and on-time delivery
• Negotiate timelines when needed based on production capacity and customer requirements
• Prepare final billing documentation and ensure all charges are properly recorded
• Make informed,...