💼 Full-Time Position

Privacy and Complaints Officer

🏢
Industrial and Commercial Bank of China (Canada)
📍 toronto, on, Canada
📍
Location
toronto, Canada
📅
Posted
June 27, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Department / Branch: Compliance Department

Reports To : Deputy Chief Compliance Officer

Employment Type : Full-Time Permanent

Location: Toronto Downtown Head Office

Responsibilities:

  • Oversee and manage the Bank’s Privacy Program to ensure compliance with federal and provincial privacy laws (e.g., PIPEDA, Quebec, BC, Alberta) and internal data protection policies;
  • Lead and manage the Bank’s Complaint Handling and Issue Management Programs;
  • Identify, assess, and prioritize compliance issues, and implement effective action plans;
  • Prepare and review regulatory filings and reports to agencies such as the Office of the Privacy Commissioner, OSFI, FCAC, etc.;
  • Provide strategic leadership in privacy governance, complaints and issue management, risk mitigation, awareness, and regulatory compliance across all departments;
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