Job Description
Our client, a leading global technology company, is seeking a Privacy Support Specialist to serve as the primary point of contact for user privacy inquiries pertaining to South Korea's Personal Information Protection Act (PIPA).
This is a 12-months contract role.
Responsibilities
- Receive and respond to inbound telephone calls and inquiries from users in South Korea regarding privacy-related matters.
- Provide professional and courteous support in Korean while accurately capturing inquiry details, including contact information, nature of complaints, and relevant account identifiers.
- Assess, categorize, and triage incoming inquiries based on established guidelines, including privacy requests, account-related concerns, and data subject rights requests.
- Complete standardized intake documentation and submit inquiries through internal systems for further review and processing.
- Ensu...