💼 Full-Time Position

Problem Controller II

🏢
Stefanini
📍 noida, uttar pradesh, India
📍
Location
noida, India
📅
Posted
June 06, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Job Description
Details:
  • Drive E2E Governance for the PM Tower on behalf of the client, managing vendors relationships and their respective delivery performance, playing the role of a Service Integrator.
  • Perform Problem Management Data/Trend analysis under the strategical guidance of Service Management
  • Lead PM process throughout its entire lifecycle and enable collaboration for internal and external stakeholders
  • Ensure transparency and compliance in underlying processes and policies for the function
  • Assist in improvement and maintenance of the KEDB
  • Liaise with Change Management division to maximize PM process outputs efficiency
  • Leverage infrastructure teams and suppliers to identify and address Problem candidates
  • Enable IT Management and technical personnel to enforce Problem Management best business practices and enhanced processes across the organization
  • Handling operational and tactical communication f...