Job Description
Operations Executive
About the Role
We are looking for a detail-oriented and analytical Operations Executive to support business operations, CRM management, MIS reporting, and process improvement initiatives. The role will work closely with leadership and cross-functional teams to ensure operational efficiency, data accuracy, and actionable business insights that drive performance and decision-making.
Key Responsibilities
- Manage and maintain CRM systems, ensuring data accuracy, integrity, and user compliance.
- Prepare and publish daily, weekly, and monthly MIS reports and dashboards.
- Track business, sales, operational, and productivity KPIs and provide performance insights.
- Analyze data trends, identify gaps, and recommend corrective actions to improve business outcomes.
- Support leadership with reporting, forecasting, and business performance reviews.
- Develop, docu...