Job Description
Work Setup: Onsite (MOA Pasay / Cebu)
Function: Training
Required Educational Attainment:
- With minimum of 2 years of College Education (No back subjects)
Required Experience:
- At least 1 year experience as a Process Trainer plus 2 years Retirement Services (required) preferably retirement services in the same role
Responsibilities:
- Training Delivery: Conduct new-hire training (nesting), refresher training, and process updates.
- Content Development: Create, update, and maintain training materials, SOPs, and quizzes based on evolving processes.
- Performance Evaluation: Monitor trainee performance, provide feedback, and report on training effectiveness (KPIs) to operations.
- Quality Assurance: Participate in calibrations and audits to ensur...