Job Description
SolutionInn is seeking a proactive and analytical Product Analyst to drive the enhancement of our student homework assistance platform and improve customer retention. This role requires a data-driven approach to understanding both student needs and customer behavior, with the goal of increasing engagement, retention, and satisfaction. You will collaborate with cross-functional teams to develop innovative features and customer retention strategies, ensuring optimal user experience and business growth. If you are passionate about leveraging data to shape the future of education while fostering strong customer relationships, we want to hear from you!
Job Responsibilities
- Conduct extensive research to understand student demands, trends in academic subjects, and learning preferences.
- Analyze customer behavior to identify reasons for platform abandonment, membership cancellations, or disengagement.
- Collaborate with product managers and cross-...