Job Description
Responsibilities:
Major activities Technical assist/Complaint handling. To be a knowledge repository, able to help in content development, new product training & technical assistance to the sales team & customers if necessary.
Track key performance indicators
Monitor metrics such as sales number, customer adoption rates, and user engagement to assess the product's success. Product Go-to-Market Strategy Develop launch plan, oversee product Marketing, manage product positioning. Analyze competitor landscape Identify and assess competitor offerings to ensure the product stands out and offers a unique value proposition.
Conduct market research
Understand customer needs, preferences, and market trends to inform product development decisions.
Make data-driven decisions
Utilize data insights to inform product roadmap updates, feature enhancements, and future product development str...