Job Description
Product Knowledge Coordinator | Cape Town | Home Décor Retail Brand
Upmarket and well-known Home Décor Retail Brand has an exciting opportunity available for a PRODUCT KNOWLEDGE COORDINATOR to form part of their Sales team. The successful candidate will be based at their Head Office in Belville.
The main purpose of the job is to increase overall awareness of all product categories amongst sales staff nationally. Supporting and strengthening our national sales team’s product knowledge, selling and presenting skills and overall service delivery to our customers.
The main functions of the job include:
1. Product training coordination:
- Training needs analysis: Collaborate with line managers to identify product knowledge gaps and training requirements across sales and support teams.
- Training strategy development: Compile and implement a structured training plan that aligns with business objectives and product...