Job Description
We’re looking for a Product Manager – Core Consumer Capabilities to lead the evolution of the shared services and operational capabilities that power Experian UK&I’s consumer products and customer journeys. You will be responsible for capabilities that sit at the heart of the consumer ecosystem, including Alerts, Bureau integrations, Salesforce platforms, customer servicing tooling, and shared application services used across our consumer products. You will work closely with Product, Engineering, Operations, Customer Services, CRM and AI/Data teams across the UK and Hyderabad to ensure these capabilities enable scalable customer engagement, operational efficiency, and rapid product evolution.
Responsibilities
- Define and evolve the roadmap for shared operational and customer‑facing capabilities including alerts & customer communications, bureau integrations and score/report services, and customer servicing tooling.
- Ensure priorities align with pro...