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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Key Responsibilities
- Prepare training materials and training course outline (TCO) for training sessions and lectures
- Organize and manage client and employee training programs and sessions
- Lead and support the introduction of new PMLS products
- Demonstrate equipment, procedures, and techniques to internal and external stakeholders
- Provide technical assistance and product leadership and support to marketing, sales, service, and external stakeholders
- Build and maintain customer relationships
- Resolve customer issues and escalations
- Continuously expand product knowledge through actual use and testing of products
- Conduct in-depth product and market research and analyze industry trends
- Provide regular feedback to management on matters pertaining to industry and product development
- Identify product competitors and provide analysis and recommendations
Qualifi...