Job Description
We are looking for a Product Officer to take a lead role in ensuring the stability, reliability, and continuity of enterprise products across their lifecycle. This role sits at the center of product operations, service assurance, and cross-functional coordination, working closely with Network, IT, Cybersecurity, and Managed Services teams.
If you enjoy solving complex operational problems, leading incident resolution, and owning outcomes end-to-end, this role is for you.
What you will do
- Act as a primary owner for product-wide service assurance and operational stability.
- Coordinate with Network, IT, Cybersecurity, and Managed Services partners to resolve product-impacting incidents.
- Lead solution development efforts for product-wide issues and enhancements.
- Prioritize and manage disruptions that affect revenue reporting and customer commitments.
- Drive root-cause analysis and preventive action plans with platform a...