Job Description
Overview
Product: Perfumes and Essentials Oils; Store Type: Kiosk
Responsibilities
- Ensure high levels of customer satisfaction through excellent sales service
- Assess customers' needs and provide assistance and information on product features
- Welcome customers to the store and answer their queries
- Follow and achieve department sales goals on a monthly, quarterly and yearly basis
- Maintain in-stock and presentable condition in assigned areas
- Actively seek out customers in store
- Remain knowledgeable on products offered and discuss available options
- Cross-sell products
- Handle returns of merchandise
- Report all sales, including inventory
- Team up with coworkers to ensure proper customer service
- Build productive trust relationships with customers
- Comply with inventory control procedures