Job Description
Description
Responsible for providing day-to-day project and product support for marketed products. Assists in developing and adding new products to be marketed.
Department and Location
Department: Management
Location: Mexico - Monterrey
Key Responsibilities
- Works with product management to understand product changes and upcoming product launches and to communicate information to the region.
- Serves as the first line of communication on all product issues, quality questions, and product returns.
- Supports the region in resolving product issues and problems.
- Assists in product launches and gathering information for the product development process.
- Works with marketing services and regional offices to create locally tailored product brochures.
- Provides presentations on products, service training, and other topics as required.
- Provides weekly updated reports to manag...