Job Description
Responsible for developing and delivering training programs that help employees fully understand the companys products and services.
This role ensures that Sales, Marketing, and other key departments are equipped with the right product knowledge to confidently promote and support end-users.
The position covers the end-to-end process of training from creating materials and conducting sessions to assessing learning results and ensuring continuous product knowledge improvement.
Key Responsibilities
- Develop, update, and deliver product training materials (manuals, presentations, videos, e-learning modules).
- Conduct in-person and online product training for Sales, Marketing, and other departments.
- Coordinate training schedules, logistics, and materials preparation.
- Provide field coaching, assess product knowledge application, and address training gaps.
- Evaluate training effectiveness through assessments, f...