💼 Full-Time Position

Product Support Lead

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Precept Recruit
📍 Derby, Derbyshire, United Kingdom
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Location
Derby, United Kingdom
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Posted
June 19, 2026
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Product Support Lead | Derby - Hybrid | Permanent | £65,000 + Benefits

Do you want to help shape the Future of Customer Support in a High-Growth Cyber Security Business...

We're partnering with an innovative and fast-growing secure communications company at the forefront of hardware encryption technology. Based in the heart of Derbyshire, our client develops cutting-edge solutions that protect mission-critical IP data for customers with the most demanding security requirements.

This is a rare opportunity to join a highly talented and collaborative engineering environment and make a genuine impact. As the business continues to grow, you'll have the chance to take ownership of the support function, influence its direction, and build a best-in-class team from the ground up.

About the role 

As Lead Product Support Engineer, you'll be the driving force behind customer support, combining hands-on technical expertise with the opportunity to shape and develop...