Job Description
Product Support Specialist
Experience: 6+ years
Notice period: Immediate
Work Location: Delhi
Job Description:
This role will support the Product/Engineering team on requirements, work planning and product validation. The role will also handle product support queries from field teams in India and the US, ensuring timely coordination and resolution.
Key Responsibilities :
Translate high-level requirements into detailed user stories and acceptance criteria
Support Product Manager to maintain Jira tickets, ensuring proper tracking and updates
Support User Acceptance Testing (UAT) and validate feature readiness
Act as the primary point of contact for clarifying requirements with engineering teams
Iden...