💼 Full-Time Position

Product Support Specialist — Tier 1 (SaaS)

🏢
dotdigital
📍 cape town, western cape, South-Africa
📍
Location
cape town, South-Africa
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Posted
May 29, 2026
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

dotdigital is seeking a skilled customer support professional based in Cape Town, South Africa. You will become a subject matter expert and provide exceptional service to both technical and non-technical customers, addressing applications issues and contributing to documentation efforts.

The ideal candidate should have at least 2 years of experience in customer service, with strong HTML and CSS skills, and a background in SaaS or Ecommerce. If you're an effective communicator with problem-solving abilities, we encourage you to apply.

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