Job Description
Now Hiring: Product Trainer Assistant
Apply Now at Equicom Services , Inc.
Qualifications
- At least one year of experience in product training within a Business Process Outsourcing environment, or equivalent experience in call center operations.
- Excellent written and verbal communication skills in English.
- Intermediate proficiency in Microsoft Office Suite, including Excel, Word, and PowerPoint.
- Proven experience in curriculum development.
- Strong leadership skills, with a track record of motivating teams to achieve goals.
- Exceptional organizational and time-management skills to effectively plan and prioritize tasks.
- Proficient in creating reports, business correspondence, and procedural manuals.
- Demonstrated coaching and mentorship skills.
- Strong presentation and facilitation skills.
- Solid understanding of the quality feedback process.
- A quick ...