Job Description
About the Job
We are seeking a Production Engineer to support and manage enterprise Output Management Systems (OMS) and printing/output distribution services within a regulated banking environment. This role focuses on ensuring the availability, reliability, security, and performance of document generation, printing, and distribution platforms. You will act as the regional owner for OMS services, working closely with global teams to support production operations, resolve incidents, and drive continuous improvements.
Responsibilities- Provide L2/L3 production support for OMS and printing platforms, ensuring high availability and performance
- Monitor and manage end-to-end output workflows, including document generation, batch processing, printing, and distribution
- Troubleshoot and resolve production incidents, including failed outputs, delays, and data discrepancies
- Support deployment and release activities, inc...