💼 Full-Time Position

Production Incident Manager | ITIL & ServiceNow Expert

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Infosys
📍 hyderabad city taluka, sindh, Pakistan
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Location
hyderabad city taluka, Pakistan
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Posted
June 25, 2026
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Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

A multinational IT services company is seeking a skilled Incident Manager to lead incident management activities. The ideal candidate will have 5-8 years of experience in production support, specifically within IT services. Responsibilities include managing incidents, coordinating with technical teams, and using ServiceNow for tracking. Strong communication and expertise in ITSM frameworks are essential. This role is crucial for ensuring effective incident resolution and adherence to SLAs.
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