Job Description
Hi,
Our client is looking for a Production Specialist with a Contract in Toronto, Ontario, Canada (Onsite) below is the detailed requirement.
Position: Production Specialist
Location: Toronto, Ontario, Canada (Onsite)
Duration: Long Term Contract
Responsibilities:
Bachelor's degree in Computer science or equivalent, with minimum 9+Years of relevant experience . Support process by managing transactions as per required quality standards
Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem- solving steps t...