Job Description
About the job Production Support Analyst
Contract position
- 3-5 years technical and support experience
- Proven experience of working hands-on with a variety of platform technology
- API integrations and providing technical support on the same, preferably in a Banking environment.
- Knowledge of relevant internet and connectivity protocols.
- Knowledge of API's
- Expert experience in reading log files, understanding of reading traceroute and telnets.
- Experience with SQL and a variety of databases .e.g. MySQL etc. (internal and external APIs, file transfers, and SQL queries).
- Creative, collaborative thinker with an ability to learn new things, assess problems, and identify proactive solutions quickly.
- Self-starter, dependable, reliable, detail oriented, time management sensitive, and comfortable leading change and getting things done with accuracy.
- Stakeholder management exper...